Showing posts with label Patrick Lencioni. Show all posts
Showing posts with label Patrick Lencioni. Show all posts
Sunday, October 23, 2011
Saturday, September 24, 2011
Wednesday, March 24, 2010
Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series) by Patrick Lencioni (Hardcover - Feb 2, 2010)
- Hardcover: 240 pages
- Publisher: Jossey-Bass; 1 edition (February 2, 2010)
- Language: English
- ISBN-10: 0787976393
- ISBN-13: 978-0787976392
- Product Dimensions: 8.4 x 5.8 x 0.9 inches
Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni - Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable. He explains the theory of vulnerability in depth and presents concrete steps for putting it to work in any organization. The story follows a small consulting firm, Lighthouse Partners, which often beats out big-name competitors for top clients. One such competitor buys out Lighthouse and learns important lessons about what it means to provide value to its clients. Offers a key resource for gaining competitive advantage in tough times: Shows why the quality of vulnerability is so important in business; Includes ideas for inspiring customer and client loyalty; Written by the highly successful consultant and business writer Patrick Lencioni. This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge.
Table of Contents:-
Introduction
The Fable
Part One: Theory
Part Two: Practice
Part Three: Research
Part Four: Testimony
The Model
The Origins of Getting Naked
Naked Services Defined
Shredding the Three Fears
Broader Applications of Nakedness
Acknowledgments
About the Author
--Shredding The 3 Fears--
1. Fear of Losing The Business
1.1. Always Consult Instead of Sell
1.2. Give Away The Business
1.3. Tell The Kind Truth
1.4. Enter The Danger
2. Fear of Being Embarrassed
2.1. Ask Dumb Questions
2.2.Make Dumb Suggestions
2.3. Celebrate Your Mistakes
3. Fear of Feeling Inferior
3.1. Take A Bullet For the Client
3.2. Make Everything About The Client
3.3. Honor the Client's Work
3.4. Do the Dirty Work
Amazon.com Review
Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable. He explains the theory of vulnerability in depth and presents concrete steps for putting it to work in any organization. The story follows a small consulting firm, Lighthouse Partners, which often beats out big-name competitors for top clients. One such competitor buys out Lighthouse and learns important lessons about what it means to provide value to its clients.
Amazon Exclusive: Q&A with Patrick Lencioni
Q: Why do you use the term naked and where does it come from?
A: Naked consulting is a term that refers to the idea of being vulnerable with clients, being completely open and honest with no sense of pretense or cover. The concept comes from the approach that we adopted more than a decade ago to work with our clients at The Table Group. We help CEOs and their teams build healthy organizations, and we found that by being completely transparent and vulnerable with clients, we built levels of trust and loyalty that blew us away.
Q: What makes naked service different from the way most people provide service?
A: So many service providers and consultants feel the need to demonstrate that they have the right answers and that they don’t make mistakes. Not only do clients see this as inauthentic, they often feel that they are being condescended to and manipulated. We’ve found that what clients really want is honesty and humility.
Q: What are the three fears?
A: People spend most of their lives trying to avoid awkward and painful situations –which is why it is no surprise that we are all susceptible to the three fears that sabotage client loyalty. They include:
1) Fear of Losing the Business – No service provider wants to lose clients or revenue. Interestingly, it is this very notion that prevents many service providers from having the difficult conversations that actually build greater loyalty and trust. Clients want to know that their service providers are more interested in helping succeed in business than protecting their revenue source.
2) Fear of Being Embarrassed – This fear is rooted in pride. No one likes to publicly make mistakes, endure scrutiny or be embarrassed. Naked service providers are willing to ask questions and make suggestions even if those questions and suggestions turn out to be laughably wrong. Clients trust naked service providers because they know that they will not hold back their ideas, hide their mistakes, or edit themselves to save face.
3) Fear of Being Inferior – Similar to the previous fear, this one is rooted in ego. Fear of being inferior is not about being intellectually wrong (as in Fear of being Embarrassed) it is about preserving social standing with the client. Naked service providers are able to overcome the need to feel important in the eyes of their client and basically do whatever a client needs to help the client improve – even if that calls for the service provider to be overlooked or temporarily looked down upon.
Q: What is the impact of naked service on a firm’s bottom line?
A: Consulting or service firms that practice the naked approach will find it easier to retain clients through greater trust and loyalty. That is the first and most obvious benefit. But they’ll also be able to attract clients better because naked service begins before a client actually becomes a client. It allows firms to be more open, more generous and less desperate in the sales process, and creates great differentiation from more traditional sales approaches. Finally, firms that practice the naked approach will attract and retain the right kind of consultants and professionals who yearn for an honest, natural way of working, both with clients and with one another.
Amazon Exclusive: Q&A with Patrick Lencioni
 |
A: Naked consulting is a term that refers to the idea of being vulnerable with clients, being completely open and honest with no sense of pretense or cover. The concept comes from the approach that we adopted more than a decade ago to work with our clients at The Table Group. We help CEOs and their teams build healthy organizations, and we found that by being completely transparent and vulnerable with clients, we built levels of trust and loyalty that blew us away.
Q: What makes naked service different from the way most people provide service?
A: So many service providers and consultants feel the need to demonstrate that they have the right answers and that they don’t make mistakes. Not only do clients see this as inauthentic, they often feel that they are being condescended to and manipulated. We’ve found that what clients really want is honesty and humility.
Q: What are the three fears?
A: People spend most of their lives trying to avoid awkward and painful situations –which is why it is no surprise that we are all susceptible to the three fears that sabotage client loyalty. They include:
1) Fear of Losing the Business – No service provider wants to lose clients or revenue. Interestingly, it is this very notion that prevents many service providers from having the difficult conversations that actually build greater loyalty and trust. Clients want to know that their service providers are more interested in helping succeed in business than protecting their revenue source.
2) Fear of Being Embarrassed – This fear is rooted in pride. No one likes to publicly make mistakes, endure scrutiny or be embarrassed. Naked service providers are willing to ask questions and make suggestions even if those questions and suggestions turn out to be laughably wrong. Clients trust naked service providers because they know that they will not hold back their ideas, hide their mistakes, or edit themselves to save face.
3) Fear of Being Inferior – Similar to the previous fear, this one is rooted in ego. Fear of being inferior is not about being intellectually wrong (as in Fear of being Embarrassed) it is about preserving social standing with the client. Naked service providers are able to overcome the need to feel important in the eyes of their client and basically do whatever a client needs to help the client improve – even if that calls for the service provider to be overlooked or temporarily looked down upon.
Q: What is the impact of naked service on a firm’s bottom line?
A: Consulting or service firms that practice the naked approach will find it easier to retain clients through greater trust and loyalty. That is the first and most obvious benefit. But they’ll also be able to attract clients better because naked service begins before a client actually becomes a client. It allows firms to be more open, more generous and less desperate in the sales process, and creates great differentiation from more traditional sales approaches. Finally, firms that practice the naked approach will attract and retain the right kind of consultants and professionals who yearn for an honest, natural way of working, both with clients and with one another.
From Publishers Weekly
Author, speaker and management consultant Lencioni (The Three Signs of a Miserable Job) preaches a business model that may seem antithetical to many, which he calls "getting naked": being unafraid to show vulnerability, admit ignorance, and ask the dumb questions when dealing with clients. Lencioni's central argument is that by focusing on sales, rather than communication, consultants miss the key part of their job-consulting-and therefore lose out on valuable long-term client relationships. Presented mostly as a parable about a management consultant trying to reconcile two firms in a merger, Lencioni's latest is entertaining as well as informative, with a message that sticks (heavy-handed though it may be). Straightforward and widely applicable, Lencioni's advice should prove useful not only for business consultants, but anyone trying to build long-term client relationships. END
Review
Author, speaker and management consultant Lencioni (The Three Signs of a Miserable Job) preaches a business model that may seem antithetical to many, which he calls "getting naked": being unafraid to show vulnerability, admit ignorance, and ask the dumb questions when dealing with clients. Lencioni's central argument is that by focusing on sales, rather than communication, consultants miss the key part of their job-consulting-and therefore lose out on valuable long-term client relationships. Presented mostly as a parable about a management consultant trying to reconcile two firms in a merger, Lencioni's latest is entertaining as well as informative, with a message that sticks (heavy-handed though it may be). Straightforward and widely applicable, Lencioni's advice should prove useful not only for business consultants, but anyone trying to build long-term client relationships.(Feb.) (PublishersWeekly.com, February 22, 2010)
Product Description
Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni
- Offers a key resource for gaining competitive advantage in tough times
- Shows why the quality of vulnerability is so important in business
- Includes ideas for inspiring customer and client loyalty
- Written by the highly successful consultant and business writer Patrick Lencioni
From the Inside Flap
I'm not going to lie; Michael Casey was one of my least favorite people in the world. Even the mention of his name could put me in a moderately bad mood.
And so, if you had told me a year earlier that I would spend four solid months of my professional life learning about him and his annoying little consulting firm, I would have told you it was time for me to change careers.
But that's exactly what happened, and I've lived to tell about it.
After focusing on topics ranging from teamwork and leadership to employee engagement and meetings, acclaimed management expert, consultant, speaker, and New York Times best-selling author Patrick Lencioni has finally turned his attention toward his own craft—consulting and client service. Tapping into the simple but powerful model that his firm, The Table Group, has been built on for more than a dozen years, Lencioni presents what may be his most engaging, humorous book yet.
Getting Naked tells the remarkable story of a management consultant who is trying desperately to merge two firms with very different approaches to serving clients. One relies on vulnerability and complete transparency; the other focuses on proving its competence and protecting its reputation for intellectual prowess. In the process of managing the merger, the consultant is forced to learn life-changing lessons that prove to be as relevant as they are painful.
As he does in his other books, Lencioni provides readers with concepts that are accessible and compelling. Here, he explains the three fears that provoke service providers—whether they are internal consultants, sales people, financial advisors, or anyone else serving long-term clients—to unknowingly sabotage their ability to build trust and loyalty. And, as always, Lencioni provides a practical approach for overcoming those fears.
And so, if you had told me a year earlier that I would spend four solid months of my professional life learning about him and his annoying little consulting firm, I would have told you it was time for me to change careers.
But that's exactly what happened, and I've lived to tell about it.
After focusing on topics ranging from teamwork and leadership to employee engagement and meetings, acclaimed management expert, consultant, speaker, and New York Times best-selling author Patrick Lencioni has finally turned his attention toward his own craft—consulting and client service. Tapping into the simple but powerful model that his firm, The Table Group, has been built on for more than a dozen years, Lencioni presents what may be his most engaging, humorous book yet.
Getting Naked tells the remarkable story of a management consultant who is trying desperately to merge two firms with very different approaches to serving clients. One relies on vulnerability and complete transparency; the other focuses on proving its competence and protecting its reputation for intellectual prowess. In the process of managing the merger, the consultant is forced to learn life-changing lessons that prove to be as relevant as they are painful.
As he does in his other books, Lencioni provides readers with concepts that are accessible and compelling. Here, he explains the three fears that provoke service providers—whether they are internal consultants, sales people, financial advisors, or anyone else serving long-term clients—to unknowingly sabotage their ability to build trust and loyalty. And, as always, Lencioni provides a practical approach for overcoming those fears.
From the Back Cover
Praise for Getting Naked
"I've experienced the 'naked' approach firsthand and can say withconfidence that this book will transform the way we view client service. I wish every one of my vendors would read it and follow its advice."
—J. Miles Reiter, chairman and CEO, Driscoll's
"Lencioni has written the definitive primer on how to build relationships in business (and in life) that are at once authentic, fruitful, and lasting. Getting Naked is a must-read."
—Andy Lorenzen, senior manager, organizational talent strategy, Chick-fil-A, Inc.
"Lencioni's message on vulnerability really hits home. I can't imagine a service provider who wouldn't benefit greatly from the lessons in this insightful book."
—Tony Bingham, president and CEO, American Society for Training & Development (ASTD)
"I couldn't put it down. Another page-turner with a quietly powerful message from Lencioni."
—Mike Faith, president and CEO, Headsets.com, Inc.
"Put your feet up, check your ego at the door, and read Getting Naked. It's such an enjoyable read, you may finish the book in one sitting, but you will remember its message forever."
—Ken Blanchard, coauthor of The One Minute Manager® and Helping People Win at Work
"I've experienced the 'naked' approach firsthand and can say withconfidence that this book will transform the way we view client service. I wish every one of my vendors would read it and follow its advice."
—J. Miles Reiter, chairman and CEO, Driscoll's
"Lencioni has written the definitive primer on how to build relationships in business (and in life) that are at once authentic, fruitful, and lasting. Getting Naked is a must-read."
—Andy Lorenzen, senior manager, organizational talent strategy, Chick-fil-A, Inc.
"Lencioni's message on vulnerability really hits home. I can't imagine a service provider who wouldn't benefit greatly from the lessons in this insightful book."
—Tony Bingham, president and CEO, American Society for Training & Development (ASTD)
"I couldn't put it down. Another page-turner with a quietly powerful message from Lencioni."
—Mike Faith, president and CEO, Headsets.com, Inc.
"Put your feet up, check your ego at the door, and read Getting Naked. It's such an enjoyable read, you may finish the book in one sitting, but you will remember its message forever."
—Ken Blanchard, coauthor of The One Minute Manager® and Helping People Win at Work
About the Author
Patrick Lencioni is a New York Times best-selling business author of eight books including The Five Dysfunctions of a Team and The Three Signs of a Miserable Job. As president and founder of The Table Group, Pat has consulted to CEOs and leadership teams in organizations ranging from Fortune 500 companies and start-ups to churches and non-profits. In addition to his books, Pat and his work have been featured in publications like Harvard Business Review, The Wall Street Journal, Fortune, BusinessWeek, and USA Today.
To learn more about Patrick Lencioni and his other books and services—including his newsletter—please visit www.tablegroup.com.
To learn more about Patrick Lencioni and his other books and services—including his newsletter—please visit www.tablegroup.com.
Thursday, July 30, 2009
Monday, September 29, 2008
The Three Big Questions for a Frantic Family: A Leadership Fable About Restoring Sanity To The Most Important Organization In Your Life (J-B Lencioni Series) by Patrick Lencioni
- Hardcover: 240 pages
- Publisher: Jossey-Bass; 1 edition (September 9, 2008)
- Language: English
- ISBN-10: 0787995320
- ISBN-13: 978-0787995324
From Publishers Weekly
Lencioni (The Three Signs of a Miserable Job) makes an eloquent case for applying business tools to manage scattered and stressful home lives. He observes that even successful people who apply strategies and long-term thinking at work neglect to implement plans and goals for their own families, noting that family chaos is just part of life and so we accept levels of confusion and disorganization and craziness at home that we would not tolerate at work. Lencioni invites readers into the lives of a fictional family, describing how overwhelmed stay-at-home mom Theresa brings greater serenity into her home by integrating business pointers into a three-step plan in which her family identifies what makes them unique, their top priority or rallying cry (a big project that can be worked on in two to six months) and a regular time to discuss their progress, preferably 10 minutes a week. Although Lencioni admits that his own family's experience using these tools has been limited, his book is a worthwhile if brief attempt to grapple with a particularly thorny problem facing overextended families. (Sept.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
Review
Memo to mom: "if my clients ran their companies the way we run this family, they'd be out of business." So says the management-consultant dad in this slim but thought-provoking volume. BlackBerrys are blurring the line between work and home. Why not apply business principles to "the most important organization in your life"? It's hard to argue with the idea that family goals should be carefully articulated. Likewise, a weekly family meeting can only help team spirit. But please, let's draw the line at pink slips.
Product Description
In this unique and groundbreaking book, business consultant and New York Times best-selling author Patrick Lencioni turns his sights on the most important organization in our lives—the family. As a husband and the father of four young boys, Lencioni realized the discrepancy between the time and energy his clients put into running their organizations and the reactive way most people run their personal lives. Having experienced the stress of a frantic family firsthand, he and his wife began applying some of the tools he uses with Fortune 500 companies at home, and with surprising results.
From the Inside Flap
The 3 Big Questions for a Frantic Family
Theresa Cousins had never been so mad at her husband. Ironically, the comment that sparked her anger wasn't really directed at her specifically, and certainly wasn't meant as criticism. In fact, he said it without maliceor emotion.
"If my clients ran their companies the way we run this family, they'd be out of business."
In this unique and groundbreaking book, business consultant and New York Times best-selling author Patrick Lencioni turns his sights on the most important organization in our lives—the family. As a husband and the father of four young boys, Lencioni realized the discrepancy between the time and energy his clients put into running their organizations and the reactive way most people run their personal lives. Having experienced the stress of a frantic family firsthand, he and his wife began applying some of the tools he uses with Fortune 500 companies at home, and with surprising results.
Like Lencioni's other books, The Three Big Questions for a Frantic Family is written as a fable, using realistic and humorous characters and plotlines that will keep readers turning pages with anticipation while they're learning how to bring sanity to their lives. And they'll be amazed how just a little bit of structure and a few minutes of follow-through each week can make the difference between drudgery and fulfillment at home.
Theresa Cousins had never been so mad at her husband. Ironically, the comment that sparked her anger wasn't really directed at her specifically, and certainly wasn't meant as criticism. In fact, he said it without maliceor emotion.
"If my clients ran their companies the way we run this family, they'd be out of business."
In this unique and groundbreaking book, business consultant and New York Times best-selling author Patrick Lencioni turns his sights on the most important organization in our lives—the family. As a husband and the father of four young boys, Lencioni realized the discrepancy between the time and energy his clients put into running their organizations and the reactive way most people run their personal lives. Having experienced the stress of a frantic family firsthand, he and his wife began applying some of the tools he uses with Fortune 500 companies at home, and with surprising results.
Like Lencioni's other books, The Three Big Questions for a Frantic Family is written as a fable, using realistic and humorous characters and plotlines that will keep readers turning pages with anticipation while they're learning how to bring sanity to their lives. And they'll be amazed how just a little bit of structure and a few minutes of follow-through each week can make the difference between drudgery and fulfillment at home.
From the Back Cover
Praise for The Three Big Questions for a Frantic Family
"A guidebook for frantic families who want to reduce stress, tension, and pressure, and make the adventure of family life more exuberant."
—Frances Hesselbein, chairman and founding president of Leader to Leader Institute, formerly the Peter F. Drucker Foundation for Nonprofit
Management; former CEO, Girl Scouts of the U.S.A.
"This is terrific. Just like he does in his business books, Lencioni combines great fiction with uncommon wisdom and practical advice. He provides simple toolsthat will help any family reduce stress and increase vitality."
—Tim Tassopoulos, senior vice president, operations, Chick-fil-A, Inc.
"By interjecting concepts like strategy and organizational values into families, Lencioni may just revolutionize the way we see our roles as leaders at home. This should be a classic."
—Jim Levine, author, Working Fathers: New Strategies for Balancing Work and Family
"Finally, a family book that doesn't bore me with academic jargon or make me feel inadequate as a parent. I loved it and put it to use immediately."
—Patty DeWitt, school teacher, wife, mother of three
"Patrick's delightful story is as engaging as it is powerful. He elevates the difficult role of managing a family to the place where it belongs."
—Elisa Morgan, CEO, MOPS International; publisher, FullFill
"A guidebook for frantic families who want to reduce stress, tension, and pressure, and make the adventure of family life more exuberant."
—Frances Hesselbein, chairman and founding president of Leader to Leader Institute, formerly the Peter F. Drucker Foundation for Nonprofit
Management; former CEO, Girl Scouts of the U.S.A.
"This is terrific. Just like he does in his business books, Lencioni combines great fiction with uncommon wisdom and practical advice. He provides simple toolsthat will help any family reduce stress and increase vitality."
—Tim Tassopoulos, senior vice president, operations, Chick-fil-A, Inc.
"By interjecting concepts like strategy and organizational values into families, Lencioni may just revolutionize the way we see our roles as leaders at home. This should be a classic."
—Jim Levine, author, Working Fathers: New Strategies for Balancing Work and Family
"Finally, a family book that doesn't bore me with academic jargon or make me feel inadequate as a parent. I loved it and put it to use immediately."
—Patty DeWitt, school teacher, wife, mother of three
"Patrick's delightful story is as engaging as it is powerful. He elevates the difficult role of managing a family to the place where it belongs."
—Elisa Morgan, CEO, MOPS International; publisher, FullFill
About the Author
Patrick Lencioni is a New York Times best-selling business author of seven books including The Five Dysfunctions of a Team and The Three Signs of a Miserable Job. He is also a husband and the father of four boys. As president and founder of The Table Group, Pat has consulted to CEOs and leadership teams in organizations ranging from Fortune 500 companies and start-ups to churches and non-profits. In addition to his books, Pat has written or been featured in publications like Harvard Business Review, The Wall Street Journal, Leader to Leader, and USA Today.
Wednesday, August 29, 2007
Monday, August 20, 2007
Monday, November 8, 2004
Death by Meeting: A Leadership Fable...About Solving the Most Painful Problem in Business (J-B Lencioni Series) by Patrick Lencioni (Hardcover - Mar 4, 2004)
- Hardcover: 260 pages
- Publisher: Jossey-Bass; 1 edition (March 4, 2004)
- Language: English
- ISBN-10: 0787968056
- ISBN-13: 978-0787968052
From Publishers Weekly
The business meeting—a necessary evil or a vital and invigorating component of running an organization? According to management consultant Lencioni (The Five Temptations of a CEO), meetings should fit the latter description, but more often than not, he says, they don't. In this lackluster audio fable, Lencioni offers practical advice on how to revitalize your business by energizing your business meetings, but his pallid, passive prose would challenge the most skilled narrator, and Arthur is no exception. The voice Arthur lends Will, the young hero of this tale, resembles that of Sesame Street's Ernie on downers, and the various inflections he gives business owner Casey McDaniel and his management team don't make up for the characters' lack of character. Nevertheless, Lencioni's message comes across loud and clear—meetings should be interactive, not passive, and they should be structured (i.e., issues of immediate importance should be discussed in "weekly tactical" meetings, and issues that will fundamentally affect the business should be addressed in "monthly strategic" meetings). Although managers will find this advice worthwhile, they would gather just as much if they skipped the sluggish fable and listened to the last few tracks.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved. --This text refers to the Audio CD edition.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved. --This text refers to the Audio CD edition.
Review
“…a work of fiction with important messages for management” (Leadership & Organisational Development Journal)“The author is something of a master of the modern fable….” (Professional Manager, Vol.13, No.6, November 2004)
“…pitches his theory neatly at busy readers by opening with an executive summary.” (Supply Management, 8 July 2004)
"Highly recommended: you could even take it to your next meeting." (On Target, September 2007)
“…pitches his theory neatly at busy readers by opening with an executive summary.” (Supply Management, 8 July 2004)
"Highly recommended: you could even take it to your next meeting." (On Target, September 2007)
Review
"Finally, a real solution to an age old problem. Meetings may never be the same."
—Kris Hagerman, executive vice president, Strategic Operations, VERITAS Software Corporation"Death By Meeting is about much more than meetings; it's about an entire management philosophy. I read a lot of books on management, and Lencioni's are among the very best. They form the basis for our approach at Silicon Valley Bank."
—Ken Wilcox, CEO, Silicon Valley Bank
"Lencioni has done it again! Insightful. Practical. Ready-to-implement solutions. If you lead people, you can’t afford to miss this book. It’s an absolute must-read."
—Jim Mellado, president, Willow Creek Association
"We've put Pat's theories into practice and they work. Our meetings are more productive, our communication is clearer, and the team’s commitment to decisions is much greater."
—Curt Nonomaque, president and CEO, VHA Inc.
"Meetings are such a cr itical element of effective organizational communication. Lencioni has provided a concise, entertaining, and inventive guide to improving meeting structure, participation, and results. Thumbs up for this insightful tale."
—Sandy Alderson, executive vice president of operations, Major League Baseball
—Kris Hagerman, executive vice president, Strategic Operations, VERITAS Software Corporation"Death By Meeting is about much more than meetings; it's about an entire management philosophy. I read a lot of books on management, and Lencioni's are among the very best. They form the basis for our approach at Silicon Valley Bank."
—Ken Wilcox, CEO, Silicon Valley Bank
"Lencioni has done it again! Insightful. Practical. Ready-to-implement solutions. If you lead people, you can’t afford to miss this book. It’s an absolute must-read."
—Jim Mellado, president, Willow Creek Association
"We've put Pat's theories into practice and they work. Our meetings are more productive, our communication is clearer, and the team’s commitment to decisions is much greater."
—Curt Nonomaque, president and CEO, VHA Inc.
"Meetings are such a cr itical element of effective organizational communication. Lencioni has provided a concise, entertaining, and inventive guide to improving meeting structure, participation, and results. Thumbs up for this insightful tale."
—Sandy Alderson, executive vice president of operations, Major League Baseball
Product Description
Casey McDaniel had never been so nervous in his life. In just ten minutes, The Meeting, as it would forever be known, would begin. Casey had every reason to believe that his performance over the next two hours would determine the fate of his career, his financial future, and the company he had built from scratch.
“How could my life have unraveled so quickly?” he wondered.
In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is both simple and revolutionary.
Casey McDaniel, the founder and CEO of Yip Software, is in the midst of a problem he created, but one he doesn’t know how to solve. And he doesn’t know where or who to turn to for advice. His staff can’t help him; they’re as dumbfounded as he is by their tortuous meetings.
Then an unlikely advisor, Will Peterson, enters Casey’s world. When he proposes an unconventional, even radical, approach to solving the meeting problem, Casey is just desperate enough to listen.
As in his other books, Lencioni provides a framework for his groundbreaking model, and makes it applicable to the real world. Death by Meeting is nothing short of a blueprint for leaders who want to eliminate waste and frustration among their teams, and create environments of engagement and passion.
“How could my life have unraveled so quickly?” he wondered.
In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is both simple and revolutionary.
Casey McDaniel, the founder and CEO of Yip Software, is in the midst of a problem he created, but one he doesn’t know how to solve. And he doesn’t know where or who to turn to for advice. His staff can’t help him; they’re as dumbfounded as he is by their tortuous meetings.
Then an unlikely advisor, Will Peterson, enters Casey’s world. When he proposes an unconventional, even radical, approach to solving the meeting problem, Casey is just desperate enough to listen.
As in his other books, Lencioni provides a framework for his groundbreaking model, and makes it applicable to the real world. Death by Meeting is nothing short of a blueprint for leaders who want to eliminate waste and frustration among their teams, and create environments of engagement and passion.
From the Inside Flap
Casey McDaniel had never been so nervous in his life.In just ten minutes, The Meeting, as it would forever be known, would begin. Casey had every reason to believe that his performance over the next two hours would determine the fate of his career, his financial future, and the company he had built from scratch.
"How could my life have unraveled so quickly?" he wondered.
In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered on a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is both simple and revolutionary.
Casey McDaniel, the founder and CEO of Yip Software, is in the midst of a problem he created, but one he doesn’t know how to solve. And he doesn’t know where or whom to turn to for advice. His staff can’t help him; they’re as dumbfounded as he is by their torturous meetings.
Then an unlikely advisor, Will Petersen, enters Casey’s world. When he proposes an unconventional, even radical, approach to solving the meeting problem, Casey is just desperate enough to listen.
As in his other books, Lencioni provides a framework for his groundbreaking model, and makes it applicable to the real world. Death by Meeting is nothing short of a blueprint for leaders who want to eliminate waste and frustration among their teams, and create environments of engagement and passion.
"How could my life have unraveled so quickly?" he wondered.
In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered on a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is both simple and revolutionary.
Casey McDaniel, the founder and CEO of Yip Software, is in the midst of a problem he created, but one he doesn’t know how to solve. And he doesn’t know where or whom to turn to for advice. His staff can’t help him; they’re as dumbfounded as he is by their torturous meetings.
Then an unlikely advisor, Will Petersen, enters Casey’s world. When he proposes an unconventional, even radical, approach to solving the meeting problem, Casey is just desperate enough to listen.
As in his other books, Lencioni provides a framework for his groundbreaking model, and makes it applicable to the real world. Death by Meeting is nothing short of a blueprint for leaders who want to eliminate waste and frustration among their teams, and create environments of engagement and passion.
From the Back Cover
PRAISE FOR PATRICK LENCIONI"Finally, a real solution to an age-old problem. Meetings may never be the same."
--;Kris Hagerman, executive vice president, strategic operations, VERITAS Software Corporation
"Death by Meeting is about much more than meetings; it's about an entire management philosophy. I read a lot of books on management, and Lencioni's are among the very best. They form the basis for our approach at Silicon Valley Bank."
--;Ken Wilcox, CEO, Silicon Valley Bank
"Lencioni has done it again! Insightful. Practical. Ready-to-implement solutions. If you lead people, you can’t afford to miss this book. It’s an absolute must-read."
--;Jim Mellado, president, Willow Creek Association
"We've put Pat's theories into practice and they work. Our meetings are more productive, our communication is clearer, and the team’s commitment to decisions is much greater."
--;Curt Nonomaque, president and CEO, VHA Inc.
"Meetings are such a critical element of effective organizational communication. Lencioni has provided a concise, entertaining, and inventive guide to improving meeting structure, participation, and results. Thumbs up for this insightful tale."
--;Sandy Alderson, executive vice president of operations, Major League Baseball
--;Kris Hagerman, executive vice president, strategic operations, VERITAS Software Corporation
"Death by Meeting is about much more than meetings; it's about an entire management philosophy. I read a lot of books on management, and Lencioni's are among the very best. They form the basis for our approach at Silicon Valley Bank."
--;Ken Wilcox, CEO, Silicon Valley Bank
"Lencioni has done it again! Insightful. Practical. Ready-to-implement solutions. If you lead people, you can’t afford to miss this book. It’s an absolute must-read."
--;Jim Mellado, president, Willow Creek Association
"We've put Pat's theories into practice and they work. Our meetings are more productive, our communication is clearer, and the team’s commitment to decisions is much greater."
--;Curt Nonomaque, president and CEO, VHA Inc.
"Meetings are such a critical element of effective organizational communication. Lencioni has provided a concise, entertaining, and inventive guide to improving meeting structure, participation, and results. Thumbs up for this insightful tale."
--;Sandy Alderson, executive vice president of operations, Major League Baseball
About the Author
Patrick Lencioni is president of The Table Group, a San Francisco Bay Area management consulting firm, and the author of several best-selling books. In addition to his work as an executive coach and consultant, Pat is a sought-after speaker. Prior to founding The Table Group, he worked at the management consulting firm Bain & Company, Oracle Corporation, and Sybase, where he was vice president of organizational development.
Pat lives with his wife, Laura, and their boys, Matthew, Connor, and Casey, in the San Francisco Bay Area. You can reach him at The Table Group’s web site, tablegroup.com, or at patricklencioni@tablegroup.com.
Pat lives with his wife, Laura, and their boys, Matthew, Connor, and Casey, in the San Francisco Bay Area. You can reach him at The Table Group’s web site, tablegroup.com, or at patricklencioni@tablegroup.com.
From AudioFile
The author of THE FIVE DYSFUNCTIONS OF A TEAM, Lencioni is an experienced West Coast business consultant with a good grasp of team functioning. In a slow-moving audio production, he uses a parable to frame his advice on how to get value from time spent in meetings. He says meetings are like movies in that they need conflict and resolution to hold people's attention. They also require seriousness of purpose, diligent preparation, and a persistent focus on stated goals. After the parable finally concludes, explicit advice is given about providing drama and structure, but it's not elaborated soon enough to offer the kind of pointed lesson most business listeners want. T.W.
Wednesday, May 14, 2003
The Five Temptations of a CEO: A Leadership Fable by Patrick Lencioni
About the Book:-
Hardcover: 160 pages
Publisher: Jossey-Bass; 10 Anv edition (June 23, 2008)
Language: English
ISBN-10: 0470267585
ISBN-13: 978-0470267585
Firnando Chau Review
Amazon.com Review
Imagine running into the ultimate management mentor late one night on an otherwise deserted commuter train, and walking away from the strange encounter with an encapsulated guide to success in the corporate world. That's exactly what screenwriter and business coach Patrick Lencioni has done in The Five Temptations of a CEO: A Leadership Fable, placing his tale in an easy-reading and thought- provoking kind of self-help novel.
Designed to be read in a single sitting, this book uses the unexpected meeting between troubled high-tech honcho Andrew O'Brien and a mysterious old man named Charlie to explore a series of common traps that can unwittingly ensnare any hard-driven executive. Lencioni hones in on the five "temptations" of the workplace: desires to jealously guard career status, consistently remain popular with subordinates, unfailingly make correct decisions, constantly strive for an atmosphere of total harmony, and always appear invulnerable. A discussion of the story's events and their real-world implications follows, as Lencioni shifts from screenwriter mode to business coach to help answer some of the questions he raises. --Howard Rothman --This text refers to an out of print or unavailable edition of this title.
From Library Journal
This tape presents the story of Andrew, a CEO, and the five temptations he faces in management. The central part of the work is a quirky dream. Very simplified, the temptations are putting self first, wanting to be liked rather than to lead, making decisions reluctantly, elevating harmony above productive argument, and not trusting subordinates. The author's discussions at the end of the story help clarify the main points, and the narration is nicely done by Boyd Gaines. Some of the ideas are good, but the advice is not consistently insightful. Recommended only for libraries with large management collections.AMark Guyer, Stark Cty. Dist. Lib., Canton, OH
Copyright 1999 Reed Business Information, Inc.
Hardcover: 160 pages
Publisher: Jossey-Bass; 10 Anv edition (June 23, 2008)
Language: English
ISBN-10: 0470267585
ISBN-13: 978-0470267585
Firnando Chau Review
Amazon.com Review
Imagine running into the ultimate management mentor late one night on an otherwise deserted commuter train, and walking away from the strange encounter with an encapsulated guide to success in the corporate world. That's exactly what screenwriter and business coach Patrick Lencioni has done in The Five Temptations of a CEO: A Leadership Fable, placing his tale in an easy-reading and thought- provoking kind of self-help novel.
Designed to be read in a single sitting, this book uses the unexpected meeting between troubled high-tech honcho Andrew O'Brien and a mysterious old man named Charlie to explore a series of common traps that can unwittingly ensnare any hard-driven executive. Lencioni hones in on the five "temptations" of the workplace: desires to jealously guard career status, consistently remain popular with subordinates, unfailingly make correct decisions, constantly strive for an atmosphere of total harmony, and always appear invulnerable. A discussion of the story's events and their real-world implications follows, as Lencioni shifts from screenwriter mode to business coach to help answer some of the questions he raises. --Howard Rothman --This text refers to an out of print or unavailable edition of this title.
From Library Journal
This tape presents the story of Andrew, a CEO, and the five temptations he faces in management. The central part of the work is a quirky dream. Very simplified, the temptations are putting self first, wanting to be liked rather than to lead, making decisions reluctantly, elevating harmony above productive argument, and not trusting subordinates. The author's discussions at the end of the story help clarify the main points, and the narration is nicely done by Boyd Gaines. Some of the ideas are good, but the advice is not consistently insightful. Recommended only for libraries with large management collections.AMark Guyer, Stark Cty. Dist. Lib., Canton, OH
Copyright 1999 Reed Business Information, Inc.
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