Nisbett argues that a variety of social, cultural, and economic factors can significantly affect a child’s IQ, and suggests ways to improve intelligence scores, as well as grades, by manipulating those factors. (Chronicle Review )
A hugely important analysis of the determinants of IQ. . . . A ‘must-read.’ (Daniel Osherson, professor of psychology, Princeton University )
Product Description
“[Nisbett] weighs in forcefully and articulately . . . [using] a thoroughly appealing style to engage . . . throughout.”—Publishers Weekly Who are smarter, Asians or Westerners? Are there genetic explanations for group differences in test scores? From the damning research of The Bell Curve to the more recent controversy surrounding geneticist James Watson’s statements, one factor has been consistently left out of the equation: culture. In the tradition of Stephen Jay Gould’s The Mismeasure of Man, world-class social psychologist Richard E. Nisbett takes on the idea of intelligence as biologically determined and impervious to culture with vast implications for the role of education as it relates to social and economic development. Intelligence and How to Get It asserts that intellect is not primarily genetic but is principally determined by societal influences.
About the Author
Richard E. Nisbett is a Distinguished University Professor at the University of Michigan, Ann Arbor. He has written numerous books on intelligence and cultural psychology and is a member of the National Academy of Sciences.
This is a hands-on, self-help guide to gaining long-lasting confidence and overcoming fear using mindfulness-based therapy. The author explains how many of us are playing the 'confidence game' using the wrong rules, and guides the reader through clear, simple exercises designed to help you manage difficult emotions such as anxiety and build genuine confidence. The Confidence Gap has a gentler, more thoughtful approach to teaching confidence than the typically aggressive/peppy self-help approach. It is instructive, reassuring and gentle in tone, which will appeal to women as well as men and the business market.
Is it important to be connected? Well, consider this: If Facebook were a country, it would have the sixth largest population in the world.
The truth is, we no longer live in a world of six degrees of separation. In fact, we're now down to only six pixels of separation, which changes everything we know about doing business.
This is the first book to integrate digital marketing, social media, personal branding, and entrepreneurship in a clear, entertaining, and instructive manner that everyone can understand and apply.
Through the use of timely case studies and fascinating stories, SIX PIXELS OF SEPARATION offers a complete set of the latest tactics, insights, and tools that will empower you to reach a global audience and consumer base-and, best yet, you can do this pretty much for free. Digital marketing expert Mitch Joel unravels this fascinating world of new media-but does so with a brand-new perspective that is driven by compelling results. The smarter entrepreneurs and top executives are leveraging these digital channels to get their voice "out there"-connecting with others, becoming better community citizens, and, ultimately, making strategic business moves that are increasing revenue, awareness, and overall success in the marketplace-without the support of traditional mass media.
Everyone is connected. Isn't it time for you and your company to connect to everyone? SIX PIXELS OF SEPARATION will show you how.
About the Author
Mitch Joel is President of Twist Image , an award-winning Digital Marketing and Communications agency. In 2008, Mitch was named Canada's Most Influential Male in Social Media, one of the top 100 online marketers in the world, and was awarded the highly-prestigious Canada's Top 40 Under 40.
The Complete Idiot's Guide to Understanding Ethics, 2nd Edition - Paperback (Aug. 3, 2010) by Ph.D., David Bruce Ingram and Ph.D., Jennifer A. Parks
Paperback: 400 pages
Publisher: Alpha; 2 edition (August 3, 2010)
Language: English
ISBN-10: 161564041X
ISBN-13: 978-161564
Product Description
Ethics are more than a personal philosophy.
From the crimes of Bernie Madoff to the accusations of war crimes and torture to the massive greed-inspired fraud perpetrated by the financial institutions around the world, this new edition of The Complete Idiot's Guide(r) to Understanding Ethics, Second Edition, helps clarify the history and evolution of ethics and their application to real life in the twenty-first century.
•Covers ethics in such hot button topics as politics, war, medicine, and business and finance
•Features up-to-date ideas on ethical behavior on the Internet when dealing with privacy issues
•Discusses the personal ethics surrounding reproductive issues
About the Author
David Bruce Ingram, Ph.D., is a professor of philosophy at Loyola University in Chicago. He is author of eight books on philosophy and ethics, most notably Rights, Democracy, and Fulfillment in the Era of Identity Politics and Law: Key Concepts in Philosophy. Jennifer A. Parks, Ph.D., is an associate professor of philosophy at Loyola University and the author of three texts in bioethics, most recently No Place Like Home?, Feminist Ethics and Home Health Care.
Despite continued pay inequities, in 2005 young women under 30 earned more than men for the first time in U.S. history, signaling greater influence in the consumer market. Underhill, founder of Envirosell, Inc., marketer to major retailers, draws on market research and personal observations to detail the ways that women are influencing design, marketing, and service in industries from car manufacturing to architecture to banking. What do women want? Cleanliness, control, safety, and consideration. Women are behind the growth in the health-food industry, new urbanist communities that offer the geographic closeness of cities and the safety of suburbia, and contemporary kitchens with open plans and appliances geared toward convenience. Underhill notes that trends continue to favor the influence of women with the reduction of the manufacturing sector that needs muscle, greater control over women’s reproductive lives, and an education system that suits girls more than boys. Underhill offers good insights, though his tone seems a bit off sometimes, and female readers are likely to wonder how the same material might have yielded different insights from a woman writer. --Vanessa Bush
Review
"Paco Underhill is Sherlock Holmes for retailers. . .This sleuth makes shoppers view stores with more critical eyes." --Trish Donnally, San Francisco Chronicle
"The guru of retail consulting offers a wealth of insight into what makes a successful shopping experience for both buyer and seller." --Craig Ryan, The Oregonian
Product Description
PACO UNDERHILL, the author of the hugely successful Why We Buy and The Call of the Mall, reports on the growing importance of women in everybody’s marketplace—what makes a package, product, space, or service "female friendly." Underhill offers a tour of the world’s marketplace—with shrewd observations and practical applications to help everybody adapt to the new realities. As large numbers of women become steadily wealthier, more powerful, and more independent, their choices and preferences are transforming our commercial environment in a variety of important ways, from the cars we drive to the food we eat; from how we buy and furnish our homes to how we gamble, play, and use the Internet—in short, how we spend our time and money. With the same flair and humor that made his previous books universally appealing, Underhill examines how a woman’s role as homemaker has evolved into homeowner and what women look for in a home. How the home gym and home office are linked to the women’s health movement and home-based businesses. Why the refrigerator has trumped the stove as the crucial appliance. How every major hotel chain in the world has redesigned rooms and services for the female business traveler. Why some malls, appealing to women, are succeeding while others fail. What women look for online and why some retail websites, like Amazon, attract women while other sites turn them off. "The point is," writes Underhill, "while men were busy doing other things, women were becoming a major social, cultural, and economic force."And, as he warns, no business can afford to ignore their power and presence.
About the Author
Paco Underhill is the founder and CEO of Envirosell, Inc. His clients include Microsoft, McDonald's, adidas, and Estee Lauder. He is a regular contributor to The Wall Street Journal andThe New York Times. He lives in New York City.
Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni - Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable. He explains the theory of vulnerability in depth and presents concrete steps for putting it to work in any organization. The story follows a small consulting firm, Lighthouse Partners, which often beats out big-name competitors for top clients. One such competitor buys out Lighthouse and learns important lessons about what it means to provide value to its clients. Offers a key resource for gaining competitive advantage in tough times: Shows why the quality of vulnerability is so important in business; Includes ideas for inspiring customer and client loyalty; Written by the highly successful consultant and business writer Patrick Lencioni. This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge.
Table of Contents:-
Introduction
The Fable
Part One: Theory
Part Two: Practice
Part Three: Research
Part Four: Testimony
The Model
The Origins of Getting Naked
Naked Services Defined
Shredding the Three Fears
Broader Applications of Nakedness
Acknowledgments
About the Author
--Shredding The 3 Fears--
1. Fear of Losing The Business
1.1. Always Consult Instead of Sell
1.2. Give Away The Business
1.3. Tell The Kind Truth
1.4. Enter The Danger
2. Fear of Being Embarrassed
2.1. Ask Dumb Questions
2.2.Make Dumb Suggestions
2.3. Celebrate Your Mistakes
3. Fear of Feeling Inferior
3.1. Take A Bullet For the Client
3.2. Make Everything About The Client
3.3. Honor the Client's Work
3.4. Do the Dirty Work
Amazon.com Review
Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable. He explains the theory of vulnerability in depth and presents concrete steps for putting it to work in any organization. The story follows a small consulting firm, Lighthouse Partners, which often beats out big-name competitors for top clients. One such competitor buys out Lighthouse and learns important lessons about what it means to provide value to its clients. Amazon Exclusive: Q&A with Patrick Lencioni
Q: Why do you use the term naked and where does it come from?
A: Naked consulting is a term that refers to the idea of being vulnerable with clients, being completely open and honest with no sense of pretense or cover. The concept comes from the approach that we adopted more than a decade ago to work with our clients at The Table Group. We help CEOs and their teams build healthy organizations, and we found that by being completely transparent and vulnerable with clients, we built levels of trust and loyalty that blew us away. Q: What makes naked service different from the way most people provide service?
A: So many service providers and consultants feel the need to demonstrate that they have the right answers and that they don’t make mistakes. Not only do clients see this as inauthentic, they often feel that they are being condescended to and manipulated. We’ve found that what clients really want is honesty and humility. Q: What are the three fears?
A: People spend most of their lives trying to avoid awkward and painful situations –which is why it is no surprise that we are all susceptible to the three fears that sabotage client loyalty. They include: 1) Fear of Losing the Business – No service provider wants to lose clients or revenue. Interestingly, it is this very notion that prevents many service providers from having the difficult conversations that actually build greater loyalty and trust. Clients want to know that their service providers are more interested in helping succeed in business than protecting their revenue source. 2) Fear of Being Embarrassed – This fear is rooted in pride. No one likes to publicly make mistakes, endure scrutiny or be embarrassed. Naked service providers are willing to ask questions and make suggestions even if those questions and suggestions turn out to be laughably wrong. Clients trust naked service providers because they know that they will not hold back their ideas, hide their mistakes, or edit themselves to save face. 3) Fear of Being Inferior – Similar to the previous fear, this one is rooted in ego. Fear of being inferior is not about being intellectually wrong (as in Fear of being Embarrassed) it is about preserving social standing with the client. Naked service providers are able to overcome the need to feel important in the eyes of their client and basically do whatever a client needs to help the client improve – even if that calls for the service provider to be overlooked or temporarily looked down upon. Q: What is the impact of naked service on a firm’s bottom line?
A: Consulting or service firms that practice the naked approach will find it easier to retain clients through greater trust and loyalty. That is the first and most obvious benefit. But they’ll also be able to attract clients better because naked service begins before a client actually becomes a client. It allows firms to be more open, more generous and less desperate in the sales process, and creates great differentiation from more traditional sales approaches. Finally, firms that practice the naked approach will attract and retain the right kind of consultants and professionals who yearn for an honest, natural way of working, both with clients and with one another.
From Publishers Weekly
Author, speaker and management consultant Lencioni (The Three Signs of a Miserable Job) preaches a business model that may seem antithetical to many, which he calls "getting naked": being unafraid to show vulnerability, admit ignorance, and ask the dumb questions when dealing with clients. Lencioni's central argument is that by focusing on sales, rather than communication, consultants miss the key part of their job-consulting-and therefore lose out on valuable long-term client relationships. Presented mostly as a parable about a management consultant trying to reconcile two firms in a merger, Lencioni's latest is entertaining as well as informative, with a message that sticks (heavy-handed though it may be). Straightforward and widely applicable, Lencioni's advice should prove useful not only for business consultants, but anyone trying to build long-term client relationships. END
Review
Author, speaker and management consultant Lencioni (The Three Signs of a Miserable Job) preaches a business model that may seem antithetical to many, which he calls "getting naked": being unafraid to show vulnerability, admit ignorance, and ask the dumb questions when dealing with clients. Lencioni's central argument is that by focusing on sales, rather than communication, consultants miss the key part of their job-consulting-and therefore lose out on valuable long-term client relationships. Presented mostly as a parable about a management consultant trying to reconcile two firms in a merger, Lencioni's latest is entertaining as well as informative, with a message that sticks (heavy-handed though it may be). Straightforward and widely applicable, Lencioni's advice should prove useful not only for business consultants, but anyone trying to build long-term client relationships.(Feb.) (PublishersWeekly.com, February 22, 2010)
Product Description
Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni
Offers a key resource for gaining competitive advantage in tough times
Shows why the quality of vulnerability is so important in business
Includes ideas for inspiring customer and client loyalty
Written by the highly successful consultant and business writer Patrick Lencioni
This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge.
From the Inside Flap
I'm not going to lie; Michael Casey was one of my least favorite people in the world. Even the mention of his name could put me in a moderately bad mood. And so, if you had told me a year earlier that I would spend four solid months of my professional life learning about him and his annoying little consulting firm, I would have told you it was time for me to change careers. But that's exactly what happened, and I've lived to tell about it. After focusing on topics ranging from teamwork and leadership to employee engagement and meetings, acclaimed management expert, consultant, speaker, and New York Times best-selling author Patrick Lencioni has finally turned his attention toward his own craft—consulting and client service. Tapping into the simple but powerful model that his firm, The Table Group, has been built on for more than a dozen years, Lencioni presents what may be his most engaging, humorous book yet. Getting Naked tells the remarkable story of a management consultant who is trying desperately to merge two firms with very different approaches to serving clients. One relies on vulnerability and complete transparency; the other focuses on proving its competence and protecting its reputation for intellectual prowess. In the process of managing the merger, the consultant is forced to learn life-changing lessons that prove to be as relevant as they are painful. As he does in his other books, Lencioni provides readers with concepts that are accessible and compelling. Here, he explains the three fears that provoke service providers—whether they are internal consultants, sales people, financial advisors, or anyone else serving long-term clients—to unknowingly sabotage their ability to build trust and loyalty. And, as always, Lencioni provides a practical approach for overcoming those fears.
From the Back Cover
Praise for Getting Naked "I've experienced the 'naked' approach firsthand and can say withconfidence that this book will transform the way we view client service. I wish every one of my vendors would read it and follow its advice."
—J. Miles Reiter, chairman and CEO, Driscoll's "Lencioni has written the definitive primer on how to build relationships in business (and in life) that are at once authentic, fruitful, and lasting. Getting Naked is a must-read."
—Andy Lorenzen, senior manager, organizational talent strategy, Chick-fil-A, Inc. "Lencioni's message on vulnerability really hits home. I can't imagine a service provider who wouldn't benefit greatly from the lessons in this insightful book."
—Tony Bingham, president and CEO, American Society for Training & Development (ASTD) "I couldn't put it down. Another page-turner with a quietly powerful message from Lencioni."
—Mike Faith, president and CEO, Headsets.com, Inc. "Put your feet up, check your ego at the door, and read Getting Naked. It's such an enjoyable read, you may finish the book in one sitting, but you will remember its message forever."
—Ken Blanchard, coauthor of The One Minute Manager® and Helping People Win at Work
About the Author
Patrick Lencioni is a New York Times best-selling business author of eight books including The Five Dysfunctions of a Team and The Three Signs of a Miserable Job. As president and founder of The Table Group, Pat has consulted to CEOs and leadership teams in organizations ranging from Fortune 500 companies and start-ups to churches and non-profits. In addition to his books, Pat and his work have been featured in publications like Harvard Business Review, The Wall Street Journal, Fortune, BusinessWeek, and USA Today. To learn more about Patrick Lencioni and his other books and services—including his newsletter—please visit www.tablegroup.com.
This easy-to-read guide to personal achievement is based on the principles behind the success of Carnegie, Ford, Edison, and other 20th-century tycoons. Millions of readers around the world have adopted its philosophy to attain career advancement; improve friendships and business relationships; build monetary wealth; and lead richer, fuller lives.
From the Inside Flap
Based on the Andrew Carnegie formula for money-making, THE MASTER-KEY TO RICHES describes in step-by-step detail today's greatest practical philosophy of success....This amazing philosophy, culled from the success experiences of hundreds of the world's most powerful and wealthy men, will show you how to succeed in any walk of life.
About the Author
NAPOLEON HILL was born into poverty in 1883. He worked his way through law school and became an eminent attorney and journalist, an advisor to Franklin Roosevelt, and a confidant to Andrew Carnegie. Since 1982 the Napoleon Hill Foundation, a nonprofit educational organization, has revived his writings, winning him an immense international audience
How Successful People Think: Change Your Thinking, Change Your Life by John C. Maxwell (Hardcover - Jun 1, 2009)
About the Book
Hardcover: 160 pages
Publisher: Center Street (June 1, 2009)
Language: English
ISBN-10: 1599951681
ISBN-13: 978-1599951683
Gather successful people from all walks of life-what would they have in common? The way they think! Now you can think as they do and revolutionize your work and life!
A Wall Street Journal bestseller, HOW SUCCESSFUL PEOPLE THINKis the perfect, compact read for today's fast-paced world. America's leadership expert John C. Maxwell will teach you how to be more creative and when to question popular thinking. You'll learn how to capture the big picture while focusing your thinking. You'll find out how to tap into your creative potential, develop shared ideas, and derive lessons from the past to better understand the future. With these eleven keys to more effective thinking, you'll clearly see the path to personal success.
About the Author
John C. Maxwell, known as America's expert on leadership, speaks in person to hundreds of thousands of people each year. He is the founder of several leadership organizations, including Maximum Impact. A New York Times bestselling author, Dr. Maxwell has written over thirty books.
"This book is a most important contribution for both new and experienced directors, addressing contemporary corporate governance. The 14 practical questions represent the most vital issues that boards need to proactively address and are particularly crucial now as boards deal with the aftermath of the global financial tsunami." —Thomas J. Neff, chairman, U.S., Spencer Stuart "If Corporate America's board members had answered these questions, the crisis of '08 would have been avoided. The book is that powerful. It should be required reading in every boardroom, executive suite, and business school on the planet. This book with its singular wisdom could change the face of corporate governance—with huge dividends to shareholders and society." —Ralph Whitworth, principal, Relational Investors LLC
"Ram Charan always seems to get it right. Owning Up not only asks the right questions, it gives answers that can make a real difference for improving board performance." —James M. Kilts, former chairman and CEO, The Gillette Company
"As always, well-reasoned, insightful, and thought-provoking. A work that every director will find of value, particularly given the intense pressure of these unprecedented economic times." —Professor Charles M. Elson, director of the John L. Weinberg Center for Corporate Governance at the University of Delaware
"Here is the book that every corporate director needs today. With his decades of insider experience, Ram Charan brings more wisdom and insight to this subject than anyone else I know." —Geoff Colvin, Fortune editor and author, Talent Is Overrated: What Really Separates World-Class Performers from Everybody Else
From the Inside Flap
Owning Up
Your world as a director has suddenly changed. You've seen members of other boards take the heat when their companies imploded. The managements of Lehman Brothers, Bear Stearns, Merrill Lynch, and Washington Mutual clearly failed, but so did their boards. Now the board of every company beset with problems is coming under scrutiny.
The pressure is on. Your board must own up to its accountability for the performance of the corporation. Governance now means leadership.
Boards must change their modus operandi to address the new and complex issues that are emerging. These include
* Ensuring liquidity in the context of the global financial crisis * Setting CEO performance targets in a very uncertain economy * Assessing strategy and enterprise risk under extreme volatility
So what should boards do now? What should they be talking about in their meetings and executive sessions? What decisions must they make? How assertive must they be regarding company priorities and operating goals?
In Owning Up, business advisor and corporate governance expert Ram Charan answers these and other burning questions on the minds of directors and business leaders. He describes best practices that are emerging in boardrooms he has observed firsthand. And he provides practical recommendations on a range of issues, from compensation to dealing with external constituencies. Wisely attuned to the human side, he confronts the need for some boards to refresh their composition and for others to rebalance their board dynamics.
Directors, CEOs, general counsels, and operating executives will find here the guidance they need to meet the new and rising standards for corporate governance in this demanding business environment.
About the Author
Ram Charan is the go-to adviser for corporate directors and CEOs. Known for his insights and practical wisdom, Charan has counseled some of the world's most successful business leaders. He is coauthor of the bestseller Execution and author or coauthor of 14 other books including Leaders at All Levels, Boards That Deliver, and Boards at Work. He serves on three boards and was named one of Directorship's top 100 directors. He has an MBA and a doctoral degree with corporate governance as a field of study from the Harvard Business School.
"There is a great deal for America to learn from the very impressive Israeli entrepreneurial model... START-UP NATION is a playbook for every CEO who wants to develop the next generation of corporate leaders."
(Tom Brokaw, special correspondent for NBC News, and bestselling author of The Greatest Generation )
"In the midst of the chaos of the Middle East, there's a remarkable story of innovation. START-UP NATION is... a timely book and a much-needed celebration of the entrepreneurial spirit." (Meg Whitman, former CEO of eBay )
"Senor and Singer's experience[s]...come to life in their illuminating, timely, and often surprising analysis."
(George Stephanopoulos, anchor of ABC?s "This Week" )
"No one else, in my judgment, has written regularly about Israel in recent years with more clarity than Singer." (William Kristol, Editor of The Weekly Standard )
"An edifying, cogent report."
(Kirkus )
"A rich and insightful read."
(Publishers Weekly )
"Saul Singer's Confronting Jihad should be mandatory reading for anyone, layman or expert, interested in the real Middle East." (Michael Oren, historian and bestselling author of "Six Days of War" )
Product Description
START-UP NATION addresses the trillion dollar question: How is it that Israel-- a country of 7.1 million, only 60 years old, surrounded by enemies, in a constant state of war since its founding, with no natural resources-- produces more start-up companies than large, peaceful, and stable nations like Japan, China, India, Korea, Canada and the UK?
With the savvy of foreign policy insiders, Senor and Singer examine the lessons of the country's adversity-driven culture, which flattens hierarchy and elevates informality-- all backed up by government policies focused on innovation. In a world where economies as diverse as Ireland, Singapore and Dubai have tried to re-create the "Israel effect", there are entrepreneurial lessons well worth noting. As America reboots its own economy and can-do spirit, there's never been a better time to look at this remarkable and resilient nation for some impressive, surprising clues.
About the Author
Dan Senor, Adjunct Senior Fellow for Middle East Studies at the Council on Foreign Relations, has been on the front lines of policy, politics, and business in the Middle East. As a senior foreign policy advisor to the U.S. Government , he was one of the longest-serving civilian officials in Iraq. He has also served in Qatar and studied in Israel. Senor's pieces are frequently published by The Wall Street Journal.
Saul Singer is the editorial editor of The Jerusalem Post, for which he writes a weekly column, and the author of Confronting Jihad:Israel's Struggle and the World after 9/11. For ten years, he served as a foreign policy advisor on Capitol Hill. http://www.startupnationbook.com/
