Firnando Chau Review
- Paperback: 108 pages
- Publisher: Barron's Educational Series (January 1997)
- Language: English
- ISBN-10: 0764100718
- ISBN-13: 978-0764100710
Amazon.com Review
Most of us would undoubtedly prefer to operate with additional self-assurance on the job, and Dena Michelli's Successful Assertiveness outlines a variety of ways to build confidence and effectively utilize appropriate lines of office communication. The concise handbook is part of Barron's Business Success series, which also includes helpful new and updated titles such as Successful Purchasing by Stephen Carter and Successful Team Building by Graham Willcocks and Steve Morris.
Product Description
Assertive communication in the workplace means accepting personal responsibility, clarifying job objectives, communicating precisely, and encouraging satisfactory, straightforward communication among fellow workers. The author here offers strategies for achieving clear, honest communication, developing personal and professional self-esteem, and using these skills to build successful business and personal relationships.
