Paperback, 400 pages
Publisher: Bantam Books, 1998
ISBN 0553378589, 9780553378580
Firnando Chau Review
Table of Contents:-
Acknowledgments
Part 1: Beyond Expertise
Chapter 1 The New Yardstick
Chapter 2 Competencies of the Stars
Chapter 3 The Hard Case for Soft Skills
Part 2: Self-Mastery
Chapter 4 The Inner Rudder
Chapter 5 Self-Control
Chapter 6 What Moves Us
Part 3: People Skills
Chapter 7 Social Radar
Chapter 8 The Arts of Influence
Chapter 9 Collaborations, Teams and the Group IQ
Part 4: A New Model of Learning
Chapter 10 The Billion-Dollar Mistake
Chapter 11 Best Practices
Part 5: The Emotionally Intelligent Organization
Chapter 12 Taking the Organizational Pulse
Chapter 13 The Heart of Performance
Some Final Thoughts
Appendix 1 Emotional Intelligence
Appendix 2 Calculating the Competencies of Stars
Appendix 3 Gender and Empathy
Appendix 4 Strategies for Leveraging Diversity
Appendix 5 Further Issues in Training
Notes
Index
Contacting Daniel Goleman
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Synopsis (1998)
Do you have what it takes to succeed in your career?
The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered.
For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future.
Comprehensively researched, crisply written, and packed with fascinating case histories of triumphs, disasters, and dramatic turnarounds, Working with Emotional Intelligence may be the most important business book you'll ever read.
Drawing on unparalleled access to business leaders around the world and studies in more than 500 organizations, Goleman documents an astonishing fact: in determining star performance in every field, emotional intelligence matters twice as much as IQ or technical expertise.
Readers also discover how emotional competence can be learned. Goleman analyzes five key sets of skills and vividly shows how they determine who is hired and who is fired in the top corporations in the world. He also provides guidelines for training in the "emotionally intelligent organization," in chapters that no one, from manager to CEO, should miss.
Working with Emotional Intelligence could prove to be the most important reference for bottom-line businesspeople in the first decades of the 21st century.
From getAbstract.com
Author Daniel Goleman applies the rules of "emotional intelligence" to the workplace. Being intelligent counts in the world of business, but the interpersonal smarts referred to as "emotional competencies" count even more. Goleman, who wrote the seminal book Emotional Intelligence, underscores his conclusion with numerous studies and anecdotes, showing that those who have "people skills" are likelier to succeed. Skills that help teams collaborate are increasingly important as coalition building emerges as the model for getting things done. Goleman includes thorough guidelines for implementing effective "EQ" training programs. Companies that train managers in "emotional competencies" reap concrete business benefits: increased sales, more seamless teamwork, and constant improvement based on analysis and feedback. getAbstract highly recommends this well-written book on how understanding feelings adds to your bottom line.
About the author (1998)
Daniel Goleman, Ph.D., is founder of Emotional Intelligence Services in Boston, Massachusetts. For twelve years he covered the behavioral and brain sciences for the The New York Times, and has also taught at Harvard (where he received his doctorate). In addition to Emotional Intelligence, his previous books include Vital Lies, Simple Truths; The Meditative Mind; and, as co-author, The Creative Spirit.
