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Saturday, March 24, 2007

Failing Forward: Turning Mistakes into Stepping Stones for Success by John C. Maxwell

Failing Forward: Turning Mistakes into Stepping Stones for Success by John C. Maxwell



Firnando Chau Review

Table of Contents:-
Preface: Becoming a REAL Success
1. What's the Main Difference Between People Who Achieve and People Who Are Average?
Redefining Failure and Success
2. Get a New Definition of Failure and Success
3. If You've Failed, Are You a Failure?
4. You're Too Old to Cry, but It Hurts Too Much to Laugh
5. Find the Exit Off the Failure Freeway
Do You Mind Changing Your Mind?
6. No Matter What Happens to You, Failure Is an Inside Job
7. Is the Past Holding Your Life Hostage?
8. Who Is This Person Making These Mistakes?
9. Get Over Yourself--Everyone Else Has
Embracing Failure As a Friend
10. Grasp the Positive Benefits of Negative Experiences
11. Take a Risk--There's No Other Way to Fail Forward
12. Make Failure Your Best Friend
Increasing Your Odds for Success
13. Avoid the Top Ten Reasons People Fail
14. The Little Difference Between Failure and Success Makes a Big Difference
15. It's What You Do After You Get Back Up That Counts
16. Now You're Ready to Fail Forward
Notes
About the Author

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Synopsis (2007)

America's expert on leadership helps readers change their attitudes and beliefs about failure so they can make positive changes in their lives and achieve their full potential.

The major difference between achieving people and average people is their perception of and response to failure. John C. Maxwell takes a closer look at failure—and reveals that the secret of moving beyond failure is to use it as a lesson and a stepping-stone. He covers the top reasons people fail and shows how to master fear instead of being mastered by it. Readers will discover that positive benefits can accompany negative experiences—if you have the right attitude.

Chock full of action suggestions and real-life stores, Failing Forward is a strategic guide that will help men and women move beyond mistakes to fulfill their potential and achieve success.

Wednesday, March 14, 2007

Leading At A Higher Level by Ken Blanchard

Leading at a Higher Level: Blanchard on Leadership and Creating High Performing Organizations by Ken Blanchard, Eunice Parisi-Carew, Don Carew, Marjorie Blanchard, Scott Blanchard


About the Book:-

Hardcover, 384 pages,
Publisher: Pearson/Prentice Hall, Nov 2006
ISBN-13: 9780132347723
ISBN: 0132347725


Firnando Chau Review


Table of Contents:-
Contents
Introduction: Leading at a Higher Level—by Ken Blanchard  
Section I: Set Your Sights on the Right Target and Vision
Chapter 1   Is Your Organization High Performing?  
Chapter 2   The Power of Vision  
Section II: Treat Your Customers Right
Chapter 3   Serving Customers at a Higher Level  
Section III: Treat Your People Right
Chapter 4   Empowerment Is the Key 
Chapter 5   Situational Leadership® II: The Integrating Concept 
Chapter 6   Self Leadership: The Power Behind Empowerment  
Chapter 7   Partnering for Performance  
Chapter 8   Essential Skills for Partnering for Performance: The One Minute Manager® 
Chapter 9   Situational Team Leadership  
Chapter 10    Organizational Leadership  
Chapter 11    Strategies for Managing a Change  
Section IV: Have the Right Kind of Leadership
Chapter 12    Servant Leadership  
Chapter 13    Determining Your Leadership Point of View 
Endnotes  
Organizational Change Readiness Assessment  
Acknowledgments and Praisings  
About the Authors  
Services Available  
Index  

Synopsis (2006)


“Leading at a Higher Level translates decades of research and 25 years of global experience into simple, practical, and powerful strategies to equip leaders at every level to build organizations that produce bottom-line results. At Nissan, we have made these principles a core part of our leadership philosophy, better equipping our managers to bring out the great energies and talents of our employees.”
Jim Irvine, Vice President of Human Resources, Nissan North America
“At Southwest Airlines, we have always strived to lead at a higher level. We truly believe that profit is the applause you get for taking care of your internal and external customers. We have always insisted upon a happy, carefree, team-spirited—yes, even fun—working environment, which we think results in motivated employees who will do the right thing for their internal and external customers. Reading this book will make a positive difference in your organization.”
Colleen C. Barrett, President, Southwest Airlines
“If you want to have a great company, you don’t have a choice but to lead at a higher level. When you do that, you excite your people, they take care of your customers, and your cash register goes ca-ching.”
Horst Schulze, President and CEO, The West Paces Hotel Group, LLC; Founding and former President & COO, The Ritz-Carlton Hotel Company, LLC
“Leading at a higher level is a must today if leaders are to rebuild trust and credibility, as we are doing at Tyco. This book will teach you how.”
Eric Pillmore, Senior Vice President of Corporate Governance, Tyco International
The definitive “Blanchard onLeadership”


25 years of breakthrough leadership insights in one extraordinary book!
From The One Minute Manager® to Raving Fans, Ken Blanchard’s books have helped millions of people unleash their power and the potential of everyone around them. The Ken Blanchard Companies has helped thousands of organizations become more people-oriented, customer-centered, and performance-driven.
In Leading at a Higher Level, Blanchard and his colleagues have brought together all they've learned about world-class leadership. You'll discover how to create targets and visions based on the “triple bottom line”...and make sure people know who you are, where you’re going, and the values that will guide your journey.
Blanchard extends his breakthrough work on delivering legendary customer service and creating “raving fans.” You’ll find the definitive discussion of the renowned Situational Leadership® II techniques for leading yourself, individuals, teams, and entire organizations. Most importantly, Leading at a Higher Level will help you dig deep within, discover the personal “leadership point of view” all great leaders possess—and apply it throughout your entire life.
For everyone who wants to become a better leader...
...in any company, any organization, any area of life
Set the right targets, follow the right vision
Focus on the “bottom lines” that really matter
Serve your customers at a higher level
Deliver your ideal customer experience, and create “raving fans”
Beyond ego: the way of the servant leader
Listen, praise, support, guide, and help your people win
Lead at a higher level. Lead your people to greatness as you create high performing organizations that make life better for everyone.
This book will guide you, inspire you, provoke you, and be your touchstone.
Ken Blanchard (coauthor of The One Minute Manager®) and his colleagues have spent more than 25 years helping good leaders and organizations become great, and stay great. Now, for the first time, they’ve brought together everything they’ve learned about outstanding leadership. Discover how to...
Go beyond the short term and zero in on the right target and vision
Deliver legendary, maniacal customer service, and earn raving fans
Truly empower your people and unleash their incredible potential
Ground your leadership in humility and focus on the greater good
For a long time, leaders have relied on Ken Blanchard’s insight, wisdom, and practical techniques. Now, he and his colleagues have delivered the leadership classic for a new generation: Leading at a Higher Level.
www.LeadingAtAHigherLevel.com

Thursday, March 1, 2007

Sales Stories to Sell By: 95 True Accounts of Success You Can Use to Close More Deals by Gerhard Gschwandtner

Sales Stories to Sell By: 95 True Accounts of Success You Can Use to Close More Deals by Gerhard Gschwandtner



About the Book:-
Hardcover, 180 pages
Publisher: McGraw-Hill Companies, Dec 2006
ISBN-13: 9780071475853
ISBN: 0071475850


Firnando Chau Review


Table of Contents:-




Synopsis (2006)


95 real-life sales stories that will boost your creativity-and success
Need some inspired ideas for reaching an elusive prospect, handling an objection, or sealing that next big deal? Great sales careers run on creative, on-the-spot selling solutions, and Gerhard Gschwandtner has collected 95 real-life sales stories from the readers of Selling Power magazine. Every one of these stories gives you valuable real world ideas for dealing with the tough situations most sales pros encounter. Sales Stories to Sell By delivers essential tools to boost success, including:
Unique sales challenges, solutions, and nuggets of proven sales wisdom you can apply to your own selling situation
Coverage of essential sales topics, from creative presentation ideas to closing
Tips and strategies from 20 top sales pros, including Jeffrey Gitomer, Bill Cates, Marjorie Brody, and Jim Cathcart
Action steps and techniques to help you build critical skills and turn every sales opportunity to your advantage


About the Author


Gerhard Gschwandtner has more than three decades of international sales and marketing experience. He is the founder and publisher of Selling Power, the world's leading sales magazine. For more books in the Selling Power Success library and information on the magazine, visit SellingPower.com.